You need to be on the ULTIMATE plan or the PRO plan with the "Download data" feature selected.
This feature allows you to download the tasks and journal entries associated with a team (workspace). The downloaded files are in the .csv format.
1. Click on the menu icon at the top of left side:
2. Select option "Team settings":
3. Locate the "Data export" section:
3. Click on the Download button.
Customer support service by UserEcho