Most of my parking lot tasks have disappeared! Help!!!!!

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bec
  • updated
  • Fixed
This afternoon on the way home I did some reorganising of my parking lot lists on the iPhone app. I created some new ones, moved all the tasks into the right lists and then deleted the blank lists.

Now when I log in on the computer, only a few tasks are appearing! I've tried logging out and back in, and have checked on the phone, but they're not showing up anywhere! Help!! I spent so long putting them all in and I can't even remember what half of them were!
App:
Replies 9
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0
Grace
  • Under review
I have forwarded the matter to our engineers for further review. I will let you of updates soonest. Thanks again for your patience, Bec!
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0
bec
Hi Grace - I've actually re-entered everything I can think of - so probably don't want to restore an older version even if that's possible. However I'd definitely like to know how to avoid it happening again. I presume it's something to do with syncing from the iPhone app??
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Grace
Do you have any other WeekPlan account?
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0
bec
N
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bec
That was meant to be 'no'
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Aymeric Founder
Quote from bec
That was meant to be 'no'
Hi Bec, what is the status on this? Was it because of an active filter?
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bec
No they just totally disappeared and haven't come back. I had to re-enter them as best I could remember. I have actually noticed a few issues that seem to be related to syncing between the website and iPhone app. For example, I'll tick off tasks or move them in one version (say, the website) and then go into the other version (say, the iPhone app) and find that not all of my changes are reflected there. However, simply opening the 2nd version (the iPhone app) then seems to 'overwrite' the changes I made in the first, so my original changes are lost. I assume this is what happened with all my parking lot tasks. I made a whole lot of changes in the iPhone app , then deleted what were now blank lists, but when I opened the WeekPlan website only some of those changes were saved - ie. the list renaming / deletion, but not the earlier moving of tasks.

Hope this explanation makes sense.
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0
Aymeric Founder
Quote from bec
No they just totally disappeared and haven't come back. I had to re-enter them as best I could remember. I have actually noticed a few issues that seem to be related to syncing between the website and iPhone app. For example, I'll tick off tasks or move them in one version (say, the website) and then go into the other version (say, the iPhone app) and find that not all of my changes are reflected there. However, simply opening the 2nd version (the iPhone app) then seems to 'overwrite' the changes I made in the first, so my original changes are lost. I assume this is what happened with all my parking lot tasks. I made a whole lot of changes in the iPhone app , then deleted what were now blank lists, but when I opened the WeekPlan website only some of those changes were saved - ie. the list renaming / deletion, but not the earlier moving of tasks.

Hope this explanation makes sense.
I will contact the iphone developer, he will join this thread of discussion.
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0
Boo L.
  • Fixed

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