Calendar view not displaying properly

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Hi,

My calendar view messed up this last week. This month (August) looks fine, but September is blank for the first half of the month, with August events duplicated in the last two September weeks. October onwards and all months prior are empty. 

I see the problem in day, week, and month views.

The planner view shows all events correctly, as far as I can tell, so it seems to be a display issue rather than a sync issue.

Thanks, J

App:
Web app
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Support Team

Hello, 

Thanks for messaging us!

Could you please check what is the setting for start time in user settings https://app.weekplan.net/#/user/settings ?

We have recently introduced a change/fix for that value

Kind regards

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Jason Brindley

HI,

Start time is set for 10:00. I've tried other times (and 'No Time'), but none make any difference.


Thanks

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Support Team
  • En revisión

Hello, 

I am sorry for the delay in getting back to you.  I'm just checking if the problem still exists for you. If so can you please share your registered email? 

Regards, 

Support Team | Week Plan 

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Jason Brindley

I still have the problem. I have replied to the support email, with my registered email and screenshots of the problem. 

Thanks 

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piotr jakub wojcik

The same problem here. I send you a ticket today. Problem began few weeks ago

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Support Team

We apologize for the inconvenience and appreciate your support and patience. Could you please confirm whether you're viewing the calendar in Month View or Week View on mobile? You can check the view as shown in the screenshot:

Image 4801

Regards, 

Geeta 

Support team | Week Plan

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Support Team

It appears there's a refresh issue when switching tabs. If you refresh the browser, the task should reappear. We'll be releasing a fix for this soon. Thank you for your understanding and patience.

Regards,

Geeta

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Jason Brindley

Refreshing didn't fix the issue for me. But I can confirm that, as of tonight, the calendar is displaying correctly

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Support Team

Thank you for confirming. We deployed the fix yesterday. Please let me know if there's anything else I can assist you with.


Regards, 

Geeta 

Support team | Week Plan