Schedule bug - repeating tasks

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  • updated
  • Under review

Hello Weekplan team,

I have a bug that is similar to one that has happened before. Some tasks have been duplicated and marked completed for every single day in the past from the dawn of time, and into the future until the end of the universe.

Please can you help, I don't want to manually delete the tasks and have to re-create the recurring ones.

Thanks for your help.

App:
Web app
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Helioworks

I have just realised all of my historic data has gone. Only the 7 recurring/completed tasks appear when I go back to view history. I really hope you have backups and can fix this please!

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Support Team
  • Under review

Hi there, 

I sincerely apologize for the delay in responding. Unfortunately, I mistakenly overlooked this ticket. We are currently reviewing the issue and will get back to you as soon as possible. In the meantime, could you please share more details? Specifically, from which section did the data disappear, and do you recall any of the missing names? Thank you for your patience and assistance!

Regards, 
Geeta 
Support team | Week Plan