android app not starting

Morten Kyhnau 4 years ago updated by Aymeric (Founder) 4 years ago 2

Hi - installed the app on my Samsum tablet S (8.4") but the app does not get beyond the blue start screen. Is this i known issue and what is the solution? br Morten


I'm having the same issue with Android app on both Samsung Phone and Tablet. I also cannot log in using Google chrome from laptop. I can log in from laptop on Microsoft Edge.


It should be working now. Sorry about that. Users with touch-enabled devices were having issues with the latest release. A bug fix has been published. Thanks for letting us know!