Week Plan has not been able to load for 2 days now!

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  • updated
  • Fixed

Week plan is stalling at the "w" loading page.


I have tried;

  1. Purging my browser cache
  2. Quitting my browser
  3. Restarting my computer, opening browser
  4. On a 2nd computer and in two browser the web page still "hung'

I am in my evaluation period and I spent a lot of time setting everything up the way I like it. I have not been able to access my account for 2 day and I am going crazy/getting pissed.


I was considering upgrading once the trial peroid ended but this is giving me some concern.


I appreciate your help fixing this.


P.

App:
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Aymeric Founder
  • Under review

Mmm this is strange, no one is reporting this. Could you please send me your weekplan email address (private message) and I will have a look.

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MMPINC

It's working now (June 2, 2016 - 10:26 AM) but I missed using Week Plan most of this week... Any way you can extend the trial? Thanks, Paul

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Aymeric Founder
  • Fixed
Quote from MMPINC

It's working now (June 2, 2016 - 10:26 AM) but I missed using Week Plan most of this week... Any way you can extend the trial? Thanks, Paul

Yes of course. I added 10 days to the trial. Thanks for your patience!

Avatar
MMPINC

Aymeric,

WeekPlan is not loading again! 2 Weeks ago this happened and I wasn't able to get to my account for most of the week!

I just signed on my computer and it won't load in Chrome or Safari ( June 16, 2016 - EST 10:00am). Tried it on my laptop...same thing.


Why does this keep happening?


I am getting near the end of my trial and I am really liking WeekPlan but having these blackouts is very frustrating!


I sent you a private message last time with my open ticket. Let me know if you need any more info.


Thanks,


Paul.

Avatar
Aymeric Founder
Quote from MMPINC

Aymeric,

WeekPlan is not loading again! 2 Weeks ago this happened and I wasn't able to get to my account for most of the week!

I just signed on my computer and it won't load in Chrome or Safari ( June 16, 2016 - EST 10:00am). Tried it on my laptop...same thing.


Why does this keep happening?


I am getting near the end of my trial and I am really liking WeekPlan but having these blackouts is very frustrating!


I sent you a private message last time with my open ticket. Let me know if you need any more info.


Thanks,


Paul.

Hi,


The issue has been resolved.


My apologies.


I am the sole responsible for this issue. I run a deployment of a new version, got called somewhere else and didn't think of checking the new version. I went to sleep shortly after that and you had to wait that I wake up to get the issue fixed.


This is a process issue.


1. I should have checked that the deployment went through successfully.

2. Someone else in the team should have the ability to redeploy a production version.


I am going to change these things...

Avatar
MMPINC
Quote from Aymeric

Hi,


The issue has been resolved.


My apologies.


I am the sole responsible for this issue. I run a deployment of a new version, got called somewhere else and didn't think of checking the new version. I went to sleep shortly after that and you had to wait that I wake up to get the issue fixed.


This is a process issue.


1. I should have checked that the deployment went through successfully.

2. Someone else in the team should have the ability to redeploy a production version.


I am going to change these things...

You are forgiven ;-)

The problem is that I am really liking Week Plan and using it a lot so when it goes down, my pain is greater!


Paul.