0
Not a bug

Issue when changing email ID

Karthik 4 years ago updated by Ana Loraine 2 years ago 3

Hi,


I have deactivated an account with email ID #1 and created an account with email ID #2. After almost a year now I felt that email ID #1 is better. Hence while logging into account with email ID #2 I tried to change its ID to email ID #1. The system hangs with nothing really happening. Can someone help me with this issue? I really appreciate it.


Thanks,

karthik



App:
Under review

What are the two email addresses you are working with?

Thank you so much for your reply Aymeric. My email ID #1: meetvm@gmail.com, email ID #2: karthikvm.uc@gmail.com. I would like to change back to email ID #1.

Not a bug

Hi there!


Our apologies if we missed this ticket. Please feel free to reach out if you are still having the same issue. We'll be more than happy to assist you!