Issue when changing email ID

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  • opdateret
  • Ikke en bug

Hi,


I have deactivated an account with email ID #1 and created an account with email ID #2. After almost a year now I felt that email ID #1 is better. Hence while logging into account with email ID #2 I tried to change its ID to email ID #1. The system hangs with nothing really happening. Can someone help me with this issue? I really appreciate it.


Thanks,

karthik



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Ana Loraine
  • Ikke en bug
Quote from Karthik

Thank you so much for your reply Aymeric. My email ID #1: meetvm@gmail.com, email ID #2: karthikvm.uc@gmail.com. I would like to change back to email ID #1.

Hi there!


Our apologies if we missed this ticket. Please feel free to reach out if you are still having the same issue. We'll be more than happy to assist you!

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Karthik

Thank you so much for your reply Aymeric. My email ID #1: meetvm@gmail.com, email ID #2: karthikvm.uc@gmail.com. I would like to change back to email ID #1.

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Aymeric Founder
  • Under vurdering

What are the two email addresses you are working with?