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My disappointments with WeekPlan

lafave 3 years ago updated by Ana Loraine 2 years ago 5

I want to sync with iCal, which seems nearly impossible to do with a convenient Google cal work-around.

Calendars updating only hourly is not enough.

The paid version offers little more than Trello. Calendar Sync, Subtasks, Reminders and repeating tasks are pretty basic features - only offering 3 is disappointing

No Apple Watch integration.

Tasks from email is brutally slow compared to Trello.

Contacting customer service in any way other than a forum is difficult.

After only a week, I think I'd like my money back.

App:

Also, I can't change my 3 features? Am I missing something?

Under review

"Contacting customer service in any way other than a forum is difficult."


Why is it difficult?


Other than customer service, have you made any progress on the other concerns? Thanks!

> Calendars updating only hourly is not enough.


Now almost instant.


> The paid version offers little more than Trello. Calendar Sync, Subtasks, Reminders and repeating tasks are pretty basic features - only offering 3 is disappointing


We are offering more than 3 features if you take the ULTIMATE plan. 


> No Apple Watch integration.


We don't believe Apple Watch to be very common amongst our users and therefore prefer to priortize other things.


> Tasks from email is brutally slow compared to Trello.


Shouldn't be. Should be instant.


> Contacting customer service in any way other than a forum is difficult.


Live chat on public website, reply to any email we sent, dedicated support website, contact us form on public website, twitter account, facebook account.