how to upgrade to ULTIMATE
i want to change from pro to ultimate
how can I do that and be billed the differance
Thank You
App:
Replies 6
Hi, Steeni!
Thank you for reaching out.
We are unable to find a Paypal payment under this email address - niko.sten@valamis.com.
Did you use a different email for paying the subscription? Please let us know and we'll be more than happy to check this further.
Hi,
And thanks for quick reply. Yes, I used niko.sten@gmail.com . I feel a little bit uncomfortable writing my emails here in the discussion :). Does these messages show up for everyone or can these messages be switched as private?
niko
Hi,
And thanks for quick reply. Yes, I used niko.sten@gmail.com . I feel a little bit uncomfortable writing my emails here in the discussion :). Does these messages show up for everyone or can these messages be switched as private?
niko
Hi, Niko!
Thank you for the response.
I have hidden my previous message on this thread. You may reach out to us through a private ticket.
Here's how:
Because you have used Paypal to upgrade, there is no way to upgrade from PRO to ULTIMATE from the app. You will have to cancel the subscription from within Paypal, then reupgrade to ULTIMATE here: https://app.weekplan.net/#view=Pro and then contact us again so that we can refund the difference.