PAID BUT NO ACCESS TO FEATURES?! I've created a private ticket with no response- and this seems to be the only way to contact anyone for assistance, this is the ticket i submitted.
I just tried to upgrade to the pro plan for $7/month. I entered my credit card info and submitted. I got a pop up stating that my card does not support this type of payment. I went to use PayPal, and as I was reading the details on the payment screen, I got a call from fraud prevention at my bank. I confirmed that the $7 was a legit charge, however, my plan has not upgraded. Please either upgrade my plan or cancel it and refund my money. I like this calendar software for the most part- more than any i've found, and am willing to upgrade, however, I'm a bit anxious over offering my financial info when things like this occur. Please reach out to me as soon as possible.
Nicole Jeanne Wood
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Satisfaction mark by NicoleJeanne 6 years ago
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Thank you for reaching out. We will be more than happy to assist you. may we just clarify when was the payment made please?