Editing a single instance doesn't edit all the rest

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Shlomof
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whatsmybrowser.org/b/OSOGK26


Also, for some reason it was set automatically for 5AM

App:
Web app

Hvordan vurderer du den kundeservice, du har modtaget?

Tilfredshedsangivelse af Shlomof 8 år siden

the problem still persist as there are more 24-hour events (See screenshot). I actually got in touch with you on another ticket asking how to unsync some of those events, but you didn't give me a solution to this yet. 

Tilføj en kommentar om kvaliteten af den support du modtog (frivilligt):

besvarelser 29
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Boo L.
  • Under vurdering

Hi there,


Thank you for reaching out. May we just clarify are you referring to editing a task that is set on repetition?



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Shlomof
Yes it is.  
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Boo L.

Thank you for getting back to us.


If you check if the box shown below is checked when you edit the task please. You will need this to be unchecked to allow the change to be reflected on the whole series.




Let us know if it helped.

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Shlomof
I know that. It was unchecked and still not working

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Boo L.

Thank you for the clarification. We are into this at the moment , we will get back to you as soon as we have an update.

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Shlomof
Sure, that's one of the main things I wanted to have therefore I asked for a new trial. Can you get back to me ASAP before it's over so I get a chance to try this properly? 

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Shlomof
Been long ...

?

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Boo L.

Hi there, 


We apologize for the inconvenience.  May we  just request for a screenshot of the 24 hours event  to help us  understand the  issue better.


Thank you  in advance

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Aymeric Founder
Quote from Shlomof

I sent you that already a few days ago. Here it is again . 

I think Boo meant, from inside Google Calendar, we don't understand why we are seeing a 24h event in WeekPlan so we want to see how it looks in GCal.

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Aymeric Founder
Quote from Shlomof

Actually this event was created by weekplan when I synced the calendars. 

Excellent, thanks for the info. Could you please show the screenshot of the GCal week too? thanks.


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