SMS Features not working correctly

Renevelarde 3 years ago updated by Boo L. 2 years ago 2


I have set up my phone to be receiving sms alerts (reminders) but they aren't arriving at the appointed times. Usually most reminders will come in an hour before midnight. I can send text messages to weekplan and it'll get registered correctly, but this seems to be the only thing that is working correctly. Also, when I set up a reminder, I am seeing "You need to register your phone number. It is easy, follow these instructions" but I've already done this. 

Any idea on how to resolve this? Thanks

Web app

Hi there,

Thank you for   reaching out.  We are sorry to hear about your  concern.  May we  request for a  screenshot of the message you   are getting please?