When I try to use the week plan from mobile or iPad I cant drag and drop tasks from roles to week tasks
Thank you for reaching out. We are sorry to hear that. If we may suggest uninstalling and reinstalling please?
Let us know if that helps.
We have not received your feedback in a while. We will be closing this ticket temporarily. Please feel free to reach out if you are still having the same issue. We'll be more than happy to assist you.
Hi, I have the same issue. I’ve tried it on both the app and the web interface. I have also tried uninstalling and reinstalling the app.
Also, I am using an iPad
Nevermind, I figured it our! For iPad users, you need to ‘Request Desktop Site’. That fixed it.
Sorry for the inconvenience. We are introducing drag and drop in the mobile version soon.
Your patience will be highly be appreciated.
I am having the same issue with the iPad. Can’t work with the app at all. Missing my trial period. Thanks
Did you update to padOS13?
If not, the solution is to “request desktop site”. There is no need to do this in padOS13 because it’s now recognized as a desktop by the website
Customer support service by UserEcho