0
Not a bug

Can't drag and drop tasks...using mobile or iPad

Abdelali 3 years ago updated by johnnyspublic@icloud.com 5 months ago 9

Hello, 

When I try to use the week plan from mobile or iPad I cant drag and drop tasks from roles to week tasks

App:
iOS app
Under review

Hi there,


Thank you for  reaching out.  We  are sorry to hear that.  If we may suggest   uninstalling and reinstalling please?


Let us  know if that  helps.

Fixed

Hi there! 


We have not received your feedback in a while. We will be closing this ticket temporarily. Please feel free to reach out if you are still having the same issue. We'll be more than happy to assist you.

Hi, I have the same issue. I’ve tried it on both the app and the web interface. I have also tried uninstalling and reinstalling the app.

Nevermind, I figured it our! For iPad users, you need to ‘Request Desktop Site’. That fixed it.

Under review

Sorry for the inconvenience. We are introducing drag and drop in the mobile version soon. 

Your patience will be highly be appreciated. 

Thanks!

Greetings,

I am having the same issue with the iPad. Can’t work with the app at all. Missing my trial period. Thanks

Did you update to padOS13?


If not, the solution is to “request desktop site”. There is no need to do this in padOS13 because it’s now recognized as a desktop by the website