Issues with Teamwork

I love the idea of Week Plan, but there are little things not working and this is really a pain. For example, the proritize tool with the 4 quadrants is great, but then its NOT automatically re-organising the tasks. Or uncompleted tasks are not always carried over to the next day, only sometimes. If this happens on the weekend, its not even possible to simply move them to Monday. I have to edit each task separately and change the date.
And most frustrating point is that you hardly can reach anyone - nothing is happening.