I enter text with new lines but I don't see them afterwards when the message is displayed in the journal timeline.
Thank you for reaching out.
We are unable to replicate this on our end.
Can you please send us a screenshot for reference?
Looking forward to your response!
Our apologies if we missed this ticket. May we ask if you're still having this issue after the update?
We have made few update with the web app recently and most of the issues submitted were resolved. We will be closing this ticket temporarily.
Please feel free to reach out if you are still having this issue. We'll be more than happy to assist you!
Have a great day!
Customer support service by UserEcho