Google Calendar Sync does not remove items that have been removed in Google

Avatar
  • actualizado
  • En revisión

The sync with Google Calendar appears to not be working correctly ever since the update of the new look. It will add new items that have been added to Google. But when you remove an item in Google, it does not remove it from Weekplan.

App:
Web app
Avatar
Ana Loraine
Quote from schmatt

Once I deleted all of the repeating tasks, and not just this weeks task, it was removed from weekplan. It seems that removing a single instance of a repeating event does not work. But removing all of the events will remove it.


Hi,


Thank you for patiently waiting for the update.


Our dev team will be releasing a fix to the Google Calendar sync issues in a few days. They are on the testing phase and will be releasing the update on the app soon.





Avatar
Ana Loraine
Quote from schmatt

Once I deleted all of the repeating tasks, and not just this weeks task, it was removed from weekplan. It seems that removing a single instance of a repeating event does not work. But removing all of the events will remove it.


Hi there!


Thank you for taking the tine to send all those screenshots for reference.


I have forwarded this to our dev team for further checking. I will get back to you as soon as I receive a feedback.


Thank you for understanding.

Avatar
schmatt

Once I deleted all of the repeating tasks, and not just this weeks task, it was removed from weekplan. It seems that removing a single instance of a repeating event does not work. But removing all of the events will remove it.


Avatar
schmatt

Here are the screen shots after removing just one of the events.

Avatar
schmatt

I did a test. Now, it didn't work for either a single event or repeating event. It just seems really intermittent on this end. Here are screen shots of the test setup.

Avatar
Ana Loraine
Quote from schmatt

I’m still seeing intermittent issues. It seems to be primarily associated with repeating appt’s. If I delete them in my Google Calendar, they do not get removed from my Weekplan Calendar. If it is just a single appt, it seems to work OK.

Hi,


Thank you for the feedback.


We are sorry to hear about this. We understand that this is an intermittent issue, is it possible to ask for a screenshot as soon as you encounter it again? 

Avatar
schmatt

I’m still seeing intermittent issues. It seems to be primarily associated with repeating appt’s. If I delete them in my Google Calendar, they do not get removed from my Weekplan Calendar. If it is just a single appt, it seems to work OK.

Avatar
Ana Loraine
Quote from PeeterMa

This item was deleted in Google Calendar. After triggering the sync and refreshing the window, it's still there on 20th March.

Screenshot: http://prntscr.com/itia96


Peter


Hi, Peter!


Good day.  I hope this email finds you well.


We are circling back to check if the issue with deleted tasks from your Google Calendar is still present?


Looking forward to your response.

Avatar
Ana Loraine
Quote from PeeterMa

This item was deleted in Google Calendar. After triggering the sync and refreshing the window, it's still there on 20th March.

Screenshot: http://prntscr.com/itia96


Peter


HI, Peter!

Thank you for sending that through.


I will forward this to our dev team for further checking.


We will notify you as soon as we have an update.

Avatar
PeeterMa

This item was deleted in Google Calendar. After triggering the sync and refreshing the window, it's still there on 20th March.

Screenshot: http://prntscr.com/itia96


Peter