Google Calendar Sync does not remove items that have been removed in Google

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  • updated
  • Under review

The sync with Google Calendar appears to not be working correctly ever since the update of the new look. It will add new items that have been added to Google. But when you remove an item in Google, it does not remove it from Weekplan.

App:
Web app
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Ana Loraine
  • Under review
Quote from PeeterMa

I have push enabled but removing item from Google Calendar doesn't remove it from Weekplan.


Peeter

Hi,


Thank you for reaching out.


May we ask for a screenshot of these events for reference?


We are more than happy to check this further.

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PeeterMa

I have push enabled but removing item from Google Calendar doesn't remove it from Weekplan.


Peeter

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Ana Loraine
  • Fixed
Quote from schmatt

This issue seems to have been resolved. Thanks!

Hi,


Thank you for getting back to us.


We have made a few upgrade with the app since then. We are glad to hear that it worked on your end.


Please feel free to reach out if you have other questions or concerns.


Have a great day!

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schmatt

This issue seems to have been resolved. Thanks!

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Ana Loraine
Quote from schmatt

I do not have the push settings setup, because I do not want the tasks added to my calendar.


However, I am deleting the items directly from Google Calendar. These are not being deleted from my Weekplan schedule.

Thank you for confirming this.


May we know which browser you are using when this happened? have you tried using other browsers as well?

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schmatt

I do not have the push settings setup, because I do not want the tasks added to my calendar.


However, I am deleting the items directly from Google Calendar. These are not being deleted from my Weekplan schedule.

Avatar
Ana Loraine
  • Under review

Hi there!


Thank you for reaching out. Our sincerest apologies for the delayed response.


May we ask if the Push and Pull settings have been set up? http://support.weekplan.net/forums/4-knowledge-base/topics/1816-how-to-synchronize-your-tasks-with-google-calendar/

Also, may we please have a screenshot for reference? You may choose to send this via private ticket if you do not want to share this on this post.


Thank you for your patience. Looking forward to your response!