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Fixed

Recurring Google calendar item shows as one hour early on Week Plan

AngelaMia 2 years ago updated by hueypju 4 months ago 5

Piano lesson is at 4:30 pm every week, but appears as 3:30 pm in Week Plan.


App:

This is a known problem. I have seen it reported by others in other support tickets and it is supposedly fixed. Please advise how to correct this problem.

Occurs for some recurring calendar events, but not others. For instance, on Jan 8th, dance class time shows correctly (6:00 pm to 9:30 pm), but Musical Theater class shows one hour early (should start at 7:30 pm, not 6:30 pm.)


Under review

Hi Angela,


Thank you for reaching out.  Our technical team is looking into your concern and we will get back to you as soon as we have more information.


Regards,

Melanie

Fixed

Hi there!


Good day.


We have made few update with the app recently and most of the issues were resolved. We will be closing this ticket temporarily.


Please feel free to reach out if you are still having this issue. We'll be more than happy to assist you!


Have a great day!

I see above that this bug had been fixed two years ago, but I'm seeing the same issue in calendar view:

As in the original post, this phenomenon appears to happen only with recurring items; the Handbell Choir item is a recurring Google calendar item and the Opening and Focus Time entries are recurring Outlook calendar items. Time zone settings are all consistent and non-recurring items on either integrated calendar show up in Calendar view at the appropriate times. I'm posting this as a new ticket item since the correct time appears in the item itself, but the item does not align correctly in Calendar view.