SLA - Service Level Agreements -Task Dependency

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How can we setup a series of tasks which has to be done by different people - sequentially one after another within a defined SLA period for each task ?  The SLA for each task will be defined and the due date of a task # 2 will be SLA Days+ Date of Completion of Task #1.    ie Task dependency

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Ana Loraine
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HI 

How can we set a deadline for subtask ? Assign different person for each sub task ?  Is there any task dependency ?

Hi,


Thank you for reaching out.


You can assign a person to the parent task only. May I ask if you're trying to assign an end time or duration to a task? 



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FEjoshtech

HI 

How can we set a deadline for subtask ? Assign different person for each sub task ?  Is there any task dependency ?

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Boo L.
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Hi there,


We do  have the option to assign a member of the team into a task and set a deadline however we do not have the option to measure or set the SLA.


Regards,

Boo