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Under review

Limited funcions on online version

fjdeleon 2 years ago updated by Ana Loraine 2 years ago 3

The new online version isn't as functional as the iOS app.  You cannot see all the functions, or access them either.  You cannot see your Google events, or delete a role for example.  


This is quite frustrating after paying the Ultimate license.  


The online version is just not practical at all.

App:
Web app
Under review

Hi,


Thank you for reaching out.


Please be advised that there is an option to delete roles with the web app.



For the Google Calendar, you have to set up the sync first as shown on this page. Clicking the "Trigger Sync" from time to time is needed especially during the first time.


https://support.weekplan.net/forums/4-knowledge-base/topics/3232-integrations-with-other-systems/


Still having the same problem:


The task Dentista is on my Google Calendar.  It is syncing ok with my iOs app.  It doesn't show at all on the online platform.


My settings:



Online platform:



iOs app:




BTW the new design is not as user friendly as the previous version.

Hi there!


Our apologies if we missed your response to this ticket.


Please be advised that we had an update with the web app recently and most of the reported issues like GCal sync have been fixed. 


May we know if you are still experiencing this issue on your end? Let us know and we'll be more than happy to assist you!