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Under review

Cannot sign in on app using google account

Romo 2 years ago updated by Ana Loraine 2 years ago 3

I've signed up by connecting my account to my gmail. Now that I want to use the apple app, It doesn't have the option nor accept my gmail login details, please help! 

App:
iOS app
Under review

Hi there!


Thank you for reaching out.


May we ask if you are looking for this option on your ios app?


You can still log in by entering the same email address and password from the gmail account of your Weekplan web app.


However, the above option when logging in is not available.




Yes, that was the option I was looking for. 


unfortunately I wasn't able to log in using my gmail details registered to my week plan account. To get it working, I changed my password on my profile. This appeared to have confirmed my gmail address as a login and gave me access to the iOS app. (Perhaps there was a glitch?) 


thank you for looking into this. 

Hi,


Thank you for clarifying this.


I will forward this to our independent ios developer for further checking.


We will let you know as soon as we receive a feedback.