0
Under review

lost journal entry

Mckiev 2 years ago updated by Ana Loraine 2 years ago 4

I have made a journal entry on 9th of march, and distinctly remember it, but now it's gone.

Maybe I have accidentally deleted it myself, or maybe some server error occurred, but in any case I would really appreciate if someone check the possibility of recovering that entry.

Thank you

App:
Web app

Answer

Answer

Hi, Anton!


Thank you for following up on this.


Our apologies if you haven't received the update yet.


I'll check back with our dev team and let you know once we have a feedback right away.

Under review

Hi,


Thank you for reaching out.


I will forward this to our dev team for further checking. I will get back to you as soon as I receive a feedback.


Thank you for understanding.

Mckiev via email 2 years ago
Hello!
Just a follow-up :Is my question still being reviewed?

--
Regards,
Anton Makiievskyi
Answer

Hi, Anton!


Thank you for following up on this.


Our apologies if you haven't received the update yet.


I'll check back with our dev team and let you know once we have a feedback right away.

Hi, Anton!


Thank you for patiently waiting.


We are sorry to inform you that our dev team cannot restore them anymore. There's no soft delete for journal entries. Thus. we are unable to revert accidentally deleted eones.