Thank you for reaching out.
Please be advised that it usually takes a while during the initial sync.
Also, please take note of the following limitations:
- Attendees in your Outlook calendar will be lost if you change the repetitions type (eg. Daily to Weekly) in WEEK PLAN.
- Deleting a single instance from a repetition in Outlook does not delete it from WEEK PLAN. This is due to the fact that Outlook doesn't notify us when such deletion is done.
- Entries from Outlook that are created 15 days prior to initiating the sync and on read/view only mode will not be captured.
May we know if the sync is still not working on your end?
Customer support service by UserEcho