Under review

I am not able to sync with outlook. I have all the settings done, but calendar events are not transferring.

smurray 2 years ago updated by Ana Loraine 2 years ago 1
Web app
Under review


Thank you for reaching out.

Please be advised that it usually takes a while during the initial sync.

Also, please take note of the following limitations:

- Attendees in your Outlook calendar will be lost if you change the repetitions type (eg. Daily to Weekly) in WEEK PLAN.

- Deleting a single instance from a repetition in Outlook does not delete it from WEEK PLAN. This is due to the fact that Outlook doesn't notify us when such deletion is done.

- Entries from Outlook that are created 15 days prior to initiating the sync and on read/view only mode will not be captured.

May we know if the sync is still not working on your end?