Time doesn't track if task window is open

  • updated
  • Not a bug

If task is open and you start the timer, it does not track time against the task.  only if you close the task window will it track.  I would like to track the time when the task is open as it has details about the task I would like to view

App:
Web app
Ana Loraine
  • Under review

Hi, Ryan!


Thank you for reaching out.


We tried replicating this on our end but the timer seems to be working while the task window is still open.



ryanlap13

Hi Ana,


Thanks so much for the quick response.  However, the issue is NOT that the time isn't running while the task is open, it is the fact that the time is NOT LOGGED ON THE TASK if you have it open with the timer running.


thanks in advance for your help.

Ana Loraine
  • Not a bug
Quote from ryanlap13

Hi Ana,


Thanks so much for the quick response.  However, the issue is NOT that the time isn't running while the task is open, it is the fact that the time is NOT LOGGED ON THE TASK if you have it open with the timer running.


thanks in advance for your help.

Hi, 


Thank you for clarifying your inquiry.


Our apologies but these functions are not yet connected with the timer at the moment.