+1
Under review

Help please

Jan Dick 4 months ago • updated by Ana Loraine (Community Manager) 3 months ago 1

I upgraded over a week ago and you haven't responded. you respond to comments made later than mine so I know you see this. HELP ME. I just want to use the app, and i have paid for it. please actaully help me so i can use it beacause i love the app.  I am also down 75 dollars and have not been able to use the app. please actually folow up on this when you see it. Stop ignoring me. 

App:
Under review

Hi, jan!

Our sincerest apologies if we overlooked your complaint among the feedbacks after the update. 

Kindly advise what's not working on your end with the IOS app and your Week Plan account's email address for checking. 

Also, kindly provide a screenshot of the paid invoice for your subscription for reference. 

Thank you for your patience. We will wait for your response.