Hi guys and girls,
I love the way you try to improve Weekplan and suprise me with new functions and interfaces every now and then. For instance, the new 'Plan of the week' interface.
Unfortunately, often when there is something new, it's not announced or explained anywhere. You do explain it occasionally on your blog (ex. https://weekplan.net/what-s-new-in-week-plan-2-120-2/), but not on a structural basis. Right now I've had some issues with a new function. At least one of those issues was because I didn't knew how it should work (even after research). Explaining new functions help customers like myself from issuing tickets and would prevent you from explaining it to several users individually. I think you can see this in a P/PC balance perspective :)
I would like to suggest you publish release notes (or (video) tutorials) whenever you introduce new ideas and functions to Weekplan.
Keep up the good work!
Customer support service by UserEcho