Very upsetting and inconvenient.
We are sorry to hear about this.
May we ask which app you are using? (web version/ios app/android app, etc.). Were you able to use the web version with the mobile app before?
Also, kindly provide the email address of your Week Plan account for reference.
Thank you for your patience. Looking forward to your response!
Please clear your browser cache, it should solve the issue.
Customer support service by UserEcho