My week trial is finished and all my data disappeared

  • updated
  • Answered

I didn't even have the chance to upgrade! no emails, no "would you like to upgrade now?" 

Don't get it. 

Can all my things come back the way it was? I spent a lot of time on it.  

I appreciate.


App:
Web app
pexito

Oh. Very interested to know, whether this is supposed to be and standard. Being a trial user myself and yet not completely convinced with the latest changes, I rather understand the deadline and it's implication.

Sorry for the User(s) that made this experience.

Ana Loraine
  • Answered

Hi, Aless!


Thank you for reaching out. 


Our sincerest apologies for the delayed response.


The free trial trial automatically ends after 7 days. The upgrade button will be displayed at the top part of your screen where you can subscribe anytime even while you're still on the trial.


You will be able to access your schedule again if you upgrade your account. This is can also be done through our website.

https://weekplan.net/pricing/ 

Should you need further assistance, please let us know.