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Under review

Crashes on Version 70.0.3538.110 (Official Build) (64-bit)

t.keshav 1 year ago updated by Ana Loraine 1 year ago 6
Crashes on Version 70.0.3538.110 (Official Build) (64-bit)


App:

Answer

Answer
Under review

Hi, 

Thank you for bringing this to our attention.


We'll be more than happy to check this further. May I ask which platform you are using and did you get any error message? 


Answer
Under review

Hi, 

Thank you for bringing this to our attention.


We'll be more than happy to check this further. May I ask which platform you are using and did you get any error message? 


t.keshav via email 1 year ago
Its across all windows machines and do not get any error messages. The screen loads up and then freezes.

Hi,

Thank you for reaching out.

May we ask if you are referring to the Windows app or the web version? 

If you are referring to the web version, may we know what web browser you are using?

We'll be happy to look further into this.

t.keshav via email 1 year ago
Sorry it is web version not windows app... 
t.keshav via email 1 year ago
Sorry for delayed response... it is webapp.

Hi, 

No worries! Thank you for getting back.

However, we are also waiting for your response with what web browser you are using when the app crashed.

Also, kindly try clearing the cache or refreshing the page?

We'll wait for your response.