Thank you for bringing this to our attention.
We'll be more than happy to check this further. May I ask which platform you are using and did you get any error message?
Thank you for reaching out.
May we ask if you are referring to the Windows app or the web version?
If you are referring to the web version, may we know what web browser you are using?
We'll be happy to look further into this.
No worries! Thank you for getting back.
However, we are also waiting for your response with what web browser you are using when the app crashed.
Also, kindly try clearing the cache or refreshing the page?
We'll wait for your response.
Customer support service by UserEcho