Thank you for bringing this to our attention.
We are more than happy to check this further. May we ask for your clarification if this is from a 2018 ipad pro or iphone X?
Also, may we ask for you to try relaunching or reinstalling the app?
Thank you for your patience. We'll wait for your feedback.
Good day. I hope this email finds you well.
We are just circling back to ask if the blue bar is still present on your end?
Thank you for your time. We'll wait for your response.
Customer support service by UserEcho