Why do I have a blue bar at the top.

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Ana Loraine
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HI, Robin!

Thank you for bringing this to our attention.

We are more than happy to check this further. May we ask for your clarification if this is from a 2018 ipad pro or iphone X?

Also, may we ask for you to try relaunching or reinstalling the app?

Thank you for your patience. We'll wait for your feedback.

Ana Loraine
  • Answer
  • Under review

HI, Robin!

Thank you for bringing this to our attention.

We are more than happy to check this further. May we ask for your clarification if this is from a 2018 ipad pro or iphone X?

Also, may we ask for you to try relaunching or reinstalling the app?

Thank you for your patience. We'll wait for your feedback.

Robin Ross
It is a new Ipad Pro.
Ana Loraine
Quote from Robin Ross
It is a new Ipad Pro.

Hi, Robin!

Good day. I hope this email finds you well.

We are just circling back to ask if the blue bar is still present on your end?

Thank you for your time. We'll wait for your response.