My high impact tasks disappeared out of a sudden

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  • actualizado
  • En revisión

I'm using Safari

App:
iOS app
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yezdeng
Quote from Ana Loraine

Hi there!

Thank you for reaching out and we are sorry to hear about this. 


May we ask for your clarification with your High Impact task? Are you looking for the roles section from the web app? 


You entered on your ticket that you are referring to the ios app but advised that you were using Safari.


Please let us know and we'll be more than happy to check this further.

And I just found out some of my Board items disappeared also?

Avatar
yezdeng
Quote from Ana Loraine

Hi there!

Thank you for reaching out and we are sorry to hear about this. 


May we ask for your clarification with your High Impact task? Are you looking for the roles section from the web app? 


You entered on your ticket that you are referring to the ios app but advised that you were using Safari.


Please let us know and we'll be more than happy to check this further.

I noticed that you guys made an update these days? I found them suddenly disappeared since the recent update

Avatar
yezdeng
Quote from Ana Loraine

Hi there!

Thank you for reaching out and we are sorry to hear about this. 


May we ask for your clarification with your High Impact task? Are you looking for the roles section from the web app? 


You entered on your ticket that you are referring to the ios app but advised that you were using Safari.


Please let us know and we'll be more than happy to check this further.

I'm using Safari web app. I didn't set roles for those tasks. They just disappeared like the next day when I revisit Week Plan, and then I reset some HITs, then disappeared again.

Avatar
Ana Loraine
  • En revisión

Hi there!

Thank you for reaching out and we are sorry to hear about this. 


May we ask for your clarification with your High Impact task? Are you looking for the roles section from the web app? 


You entered on your ticket that you are referring to the ios app but advised that you were using Safari.


Please let us know and we'll be more than happy to check this further.