task goes blurry and then disappeared

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  • mis à jour
  • Terminé

You have a glitch in your system.  I dragged a task to another date.  I let go of the mouse.  The task was then blurry.  I hit refresh to try to fix the blurriness and the task disappeared for good.  I cannot find it anywhere, including if I search for it with words I am 100% sure were in the task.

App:

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Note de satisfaction par sswaggerty il y a 4 ans

No resolution, still.

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Support Team
  • À l'étude

Hi there,

Our sincere apologies for the inconvenience. May we ask you are using the web app or mobile app? Can you share some screenshots or name of the tasks disappears. It will be very helpful to quick fix it.

We highly appreciate your patience. 

Thank you!

Regards, 

Dev Team 

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sswaggerty

My serious concern is that I rely heavily on your product to keep track of things I need to do from year to year.  If this organizational system is not reliable, I cannot use it.