Key Results - start / target issue

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  • updated
  • Fixed

Whenever I enter a high number value in the Target field, it is not taken over correctly when saving. Also visible in the screenshots. Is there a solution?

Image 2247

Image 2246

App:
Web app
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aleksei goferman
Quote from Support Team

Hi there, 

Did you clicked save button after updating the numbers because the changes will not save until you click save button.

Let me know if it still doesn't works for you. 

Hi there, check my screenshot history. As you can see, the values are correct after the save process (step 2). After the reload (step 3) the Target value is incorrect. When i open the objective, start (13200->13) and target (14500->14) values are both wrong.

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Support Team

Hi there, 

Did you clicked save button after updating the numbers because the changes will not save until you click save button.

Let me know if it still doesn't works for you. 

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aleksei goferman
Quote from Support Team

It looks like that you are using locale that are adding additional dots for digits grouping (https://en.wikipedia.org/wiki/Decimal_separator).


Is it true? Can you confirm it? How's your data look like before saving?


We were able to enter high number in target field but probably the problem is with German locale which adds extra dots.

Any updates?

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aleksei goferman

I don't use any dots. Here are the steps.

  1. Enter Value

2. After save Objective looks fine


3. After Reload the Page


4. When i click on the objective


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Support Team

It looks like that you are using locale that are adding additional dots for digits grouping (https://en.wikipedia.org/wiki/Decimal_separator).


Is it true? Can you confirm it? How's your data look like before saving?


We were able to enter high number in target field but probably the problem is with German locale which adds extra dots.

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Ana Loraine
Quote from aleksei goferman

Any Updates?

Hi, 

Thank you for following up on this.

I reached out to our dev team regarding this. 

Thank you for understanding. 

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aleksei goferman
Quote from Support Team

Could you provide us your email address used in Weekplan? We will check your account and tell you what's going on.

Any Updates?

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aleksei goferman
Quote from Support Team

Could you provide us your email address used in Weekplan? We will check your account and tell you what's going on.

visio.art86@googlemail.com

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Support Team

Could you provide us your email address used in Weekplan? We will check your account and tell you what's going on.

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aleksei goferman
Quote from Support Team

What browser do you use and what number are you trying to save?

We are able to save 14500 as target value without any problems.

I tried Chrome & Firefox with the same result. After save it looks right but when i reload the page it change automamticly to 14.