Team Invites

  • updated
  • Answered

Hi,

I am just wondering how long team invites take to complete?

I have invited someone to a workspace, I have also been invited to another workspace, and the invite emails have still not appeared.

Thanks!

Greg

App:
Web app
gregmaier

Hi,

Its been 24hrs since we sent the team invites and still nothing.

Does anyone know if it is a feature that is working at the moment?


Thanks!

Greg

Aymeric
  • Under review
Quote from gregmaier

Hi,

Its been 24hrs since we sent the team invites and still nothing.

Does anyone know if it is a feature that is working at the moment?


Thanks!

Greg

Could it be that they ended up in the spam folder? The invites are sent instantly.

gregmaier

Checked the spam folder yesterday. Will check again, thanks for getting back to me.

Aymeric
Quote from gregmaier

Checked the spam folder yesterday. Will check again, thanks for getting back to me.

Otherwise come back to us and we will look at the logs. 

gregmaier

Hi Aymeric,

You were right, it was in the spam folder. Thanks again.

Greg

Aymeric
  • Answered
Quote from gregmaier

Hi Aymeric,

You were right, it was in the spam folder. Thanks again.

Greg

Please add the email to your whitelist to prevent this to happen in the future.