Where can I see or please send me instructions on " how to drag any type of task onto a role instead of opening the task and assigning the role?

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I sent a private message not sure what does that mean and how is it diff from the public message, so reaching out here too!

App:
Web app
Support Team
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Hi there,

You can drag a task as shown in the video :

Let me know if it doesn't help.

Thanks