Deleted google calendar event still showing in weekplan

  • updated
  • Under review

Hi support. I had several events in google calendar that have been deleted, but continue to show in weekplan. I am not sure what the best way is to refresh weekplan so only current events show from Google calendar.

I looked in support but it only showed how to do the initial sync.

thanks

Bob

App:
Web app
Support Team
  • Under review

Hi there,

Sorry for the inconvenience. Can you please disconnect the google calendar and connect it again? Let me know if issue still persists. 

Your patience s highly appreciable.

Thanks & Kindest Regards,

Dev Team 

bobcomer9465

OK yesterday I disconnected and reconnected twice. First time I didn't see the changes I was looking for so I assumed it had not given it time to repopulate. Second time I disconnected and reconnected I left it over night. Still there are items missing that have not populated across.

I am comparing both the calendar and the week plan side by side and I see no reason for some to have populated but not others. 

Thanks

Bob 

bobcomer9465

I am Still having an issue.

It seems that the events without a time are not exporting from weekplan back to google correctly. It is as though only 1 event without a time is showing on the google calendar.

Support Team

Thank you for sharing more details. We are looking into it on priority basis and deploy the fixes soon.

Your patience is highly appreciated

Kind Regards,

Dev Team 

Geeta

Hi Bob,

We recently deployed synchronization fixes. Can you please check it for your account. Let me know if you are still facing the issue.

Thank you for your patience and understanding. 

Regards,

Geeta

Quote from Geeta

Hi Bob,

We recently deployed synchronization fixes. Can you please check it for your account. Let me know if you are still facing the issue.

Thank you for your patience and understanding. 

Regards,

Geeta

Hi Geeta,

Can't weekplan also pull updates in the sense of a deleted google calendar entry. This happens rather frequently for me and it would be rather annoying to remove the google calendar from weekplan entirely...

Many thanks,

Axel