Can't seem to link phone number to my account

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Hi, 
I'd like to use the SMS reminder feature and followed your instructions "The fastest way to add a task...."

When I send the SMS to my Weekplan contact I get as a reply "Phone number not recognized. Send your emial address prefixed with...." I then follow those instructions but continue to get the same message back. Any ideas?
Thanks
App:

Hvordan vurderer du den kundeservice, du har modtaget?

Tilfredshedsangivelse af Tim Billing 10 år siden

Tilføj en kommentar om kvaliteten af den support du modtog (frivilligt):

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Aymeric Founder
Hi Tim,

1. What country are you from?
2. What phone number do you want to use?
3. What email address do you use to log into weekplan?

Please reply to aymeric@weekplan.net (more private than this forum)
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Grace
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