Paid for a year - cannot use pro features

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  • оновлений
  • Fixed
I sent this 3 weeks ago as email, never got an answer. I paid for the pro version for one year, but cannot use most of the pro features.
Problem #1 - Zapier integration:
Cannot connect weekplan as a service. When I try and enter the api key provided in weekplan settings, I get an error message (invalid API Login).
Problem #2 - Google Calendar:
Syncs when first connected, but never syncs after that. I need to disconnect and reconnect the calendar to trigger a sync.
Problem #3 - Google Calendar
Not sure if connected to #2, but showing events on Google calendar shows multiple instances of recurring tasks. Those tasks have not been postponed or ignored, they just keep piling up in GC.
I suspect the problem could be that I signed up with a google account, not through email/password registration. If that's the case, I could register a new account and you could transfer my existing paid subscription to the new one.
If we cannot find a solution, I would like my money back.
App:
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Aymeric Founder
  • Fixed
Quote from sturmwarnung
Zapier works now as expected, sync is also working, Thank you!
Excellent! I am just wondering about the duplicates you have seen, the developer had a deep look into the logs but couldn't find a good explanation. Hopefully the issue is resolved too.
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kidsndog
Having the same problem as well!

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Aymeric Founder
Quote from kidsndog
Having the same problem as well!

What problem do you have exactly?