Push and pull on Outlook with Update

Avatar
afmedic905
  • zaktualizowano
  • Naprawione

The web app and the desktop app no longer have the push/pull option available. I used to be able to push/pull tasks from my outlook calendar into WeekPlan but now that option is not available. I am connected with my Outlook account and have the option selected to allow push/pull but it is not syncing with my calendar and I don't see an option to manually push/pull with this new update.

App:
Web app

How would you rate the customer service you received?

Znak zadowolenia przez afmedic905 5 lat temu

It works for me now. Thank you so much!

Napisz komentarz o jakości obsługi użytkownika (opcjonalne):

Odpowiedzi 8
Avatar
0
Geeta
  • W trakcie analizy

We are sorry for the inconvenience. Could you please try to disconnect and connect the outlook again? Let me know if issue still exists for your account.

Thanks!

Avatar
0
Jason R. Cummings

I have this same problem.  Push/pull/synch is not working with Outlook or Google, despite having connected both with WP.

Avatar
0
Aymeric Founder

Thank you, we are going to look into this issue. 

Avatar
0
Geeta
  • Naprawione

It should be fixed now. 

Thank you for understanding!

Avatar
0
JRC

Thanks for the update. The push/pull function now works with my Google calendar. However, sync with Outlook calendar is still not working. Please send any trouble-shooting advice I can try. I have already disconnected and reconnected Outlook with WP multiple times, before and after the latest fix.  I have also confirmed that my PC with Outlook software is added as a device with my MS online login account. 

Also, a question…if/when the OutlookCalendar:WeekPlan connection works for me, will it be possible (or is it the default) for WeekPlan to pull only the scheduled appointments from my Outlook Calendar? In short, I would not want WP to pull the boat load of ‘tasks’ from my Outlook, because every email that I flag for ‘follow-up today’ is automatically added to Outlook task list. I only want to sync scheduled appointments.

Looking forward to getting the Sync to work :)

Avatar
0
Support Team

I see calendars available for your account. Please enable push/pull for your calendars to start syncing.

Avatar
0
Support Team

Grey means that pull/push is disabled

Avatar
0
JRC

I have had push/pull enabled.


Customer support portal powered by UserEcho