Left Side Bar Closing Every Time I do Something

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  • mis à jour
  • Terminé
App:
Web app
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Geeta
  • Terminé

It can be pinned to stay open from the pinning the top right of the left sidebar. 

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Dan Pageau

Why does the left bar have to close every time I save a task?

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Dan Pageau
Citation de Aymeric

Oh you are talking about the sidebar, not the left navigation menu.

What is an action that triggers the closing of the sidebar?

Is there a way to make a back button so it doesn't always close when a task has opened

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Support Team

We refunded money for Ultimate plan. You can choose pro plan on next billing cycle.

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mattsmed

Ok, great.  i will let you know.  I would prefer to be on the Pro plan.  My Weekplan currently shows i am on "Ultimate" - this saves me $48.  If possible, thanks!

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Support Team

It might take up to 7 days to process refund. Refund has been sent yesterday so please wait and contact again if you don't receive it


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mattsmed
Citation de Support Team

Amount for duplicated subscription has been refunded. We are sorry for that. You have still active subscription so if you are not using Weekplan anymore please cancel it otherwise you would be charged again next year.

You can cancel your subscription in account settings.

I did not yet receive the refund.  Can you please contact me?  I was charged for a total of 2 extra licenses.

Please see image.

This is for the VISA ending in *7879

Please contact me if you need more information


Thanks,

Matthew

matthewjsmed@gmail.com

1 (604) 255-7434 - Canada

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Support Team

Amount for duplicated subscription has been refunded. We are sorry for that. You have still active subscription so if you are not using Weekplan anymore please cancel it otherwise you would be charged again next year.

You can cancel your subscription in account settings.

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Support Team

You are right, we charged you for two subscriptions as there was a bug in our system some time ago. Of course we will refund money for that extra subscription. Sorry for inconvenience.

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Dan Pageau
Citation de Aymeric

Oh you are talking about the sidebar, not the left navigation menu.

What is an action that triggers the closing of the sidebar?

1 I use the High Impact Task list by objectives to schedule. After I edit any task the sidebar closes. 

Then I have to click to reopen the High Impact task list and click again on objectives.

It's making hard to schedule my tasks and do work. 

2 Also, it would be helpful the High impact list had an option to open in the larger middle section to be able to drag tasks from the inbox into the High Impact task list.