Google Calendar Sync is a mess

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Markus
  • aktualisiert
  • Wird überprüft

Hi, I would love to use weekplan, but the Google Calendar sync seems very unstable and prevents me from actually using weekplan to its full potential.

I have several issues:

  • Tasks synced from a connected calendar have the wrong time and sometimes appear up to 4 times, even if they are declined or I already checked them in weekplan
  • Even after deleting duplicate events with wrong times, they appear again after a refresh
  • It takes more time to manage my events for the day then the time I win from planning my tasks with weekplan

So while I really like the methodology of weekplan and general idea, this is a show stopper for me.

App:
Web app
Antworten 17
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1
Geeta
  • Wird überprüft

Hi there, 

We would like to inform you about the status of the issue you reported.

Due to some changes in the Google API integration policy, there are some restrictions on the number of accounts that can be used. Our team is doing their best to fix this problem as quickly as possible.

We appreciate your patience and cooperation.

Thank you.

Regards, 

Geeta 

Support Team | Week Plan

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alangewerc

Hi,

My birthday calendar from google was not syncing so I decided to disconnect and reconnect my google calendar. After 4 hours my calendar has not synced back.

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Geeta
  • Fixed
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Geeta

Hi, there!


After so many issues with calendar sync, we rewrite the whole sync process and released it in the last two weeks.  This should resolve many issues. We did a huge migration during this release so if someone having issue with Google/Outlook sync please write back to us. We appreciate your feedback. 

Many thanks for the patience and understanding. 

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Markus

The time zone for my Google calendars is "(GMT+01:00) Central European Time - Vienna" and for weekplan I use 

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Geeta

Thank you for the update. May we ask the timezone of both the calendars(WeekPlan and Google) to check the issue further? 

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Markus

Thank you for the update, it really reduced the problems to a minimum. Now the duplicate meetings are gone after disabling and re-enabling the pull sync for the problematic calendar.

One problem which I still have is that sometimes when editing a calendar entry in weekplan it's moved to one hour earlier. They are imported correctly, but without changing the time, when adding a role and board, they are moved one hour earlier.

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Geeta
  • Wird überprüft

Thank you for the details of the issue. We had deployed calendar fixes. Could you please try with Disconnect / Connect the calendar again. Let me know if you are still facing this issue.

We appreciate your patience.

Thanks!

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royzerpa

I had also experienced similar issues in the past 2 weeks. When I refresh my planner, the Google Calendar synced appointments disappeared. 

Also the buttons that allow to refresh or sign out on the left navigation pane disappeared as well.

I work in Google Chrome in case it helps to analyze the issue.

Thanks

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sarah@dividedlabs com

I'm also having issues bit time. When I refresh Weekly, my Google calendar synced appointments somehow disappear. Also, every time I switch back and forth from the planner and anything else in weekly, it auto adjusts and shows all my completed tasks. How do I change this setting to not show all my completed tasks for the day?


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