Android app crashing on start

  • updated
  • Fixed

I have been using the android weekplan app multiple times a day without trouble. However, since this morning the app does not even start. I get right to the "Week Plan has been closed repeatedly" pop up. Closing the app, clearing the cache and data as well as uninstalling and reinstalling did not help either.

I am really a heavy week plan user, so getting help on this one is absolutely urgent to me.

Many thanks in advance!

App:
Android app
Pinned replies
Support Team
  • Answer

Nice to hear that :).

dwaits

Same issue.  Android app is unusable.

Geeta
  • Under review

We are sorry for the inconvenience. Our devs are working on it. It will be back soon. 

Thank you. 

Dear Geeta,

Would you have any update on this issue. Not beeing able to use weekplan via smartphone is really a pain.

Geeta

May I ask to update the app from the app store? 

Quote from Geeta

May I ask to update the app from the app store? 

I just did (uninstalled/new installation), but unfortunately, the app still crashes on start

Geeta

May I ask the android version you are using?

Support Team
  • Fixed

Please upgrade to the lastest version of application - the issue should be fixed there.

Many thanks, it works again!

Support Team
  • Answer

Nice to hear that :).