All my tasks are gone; filter button is gone; I logged out and now cannot log back in. HELP PLEASE

Avatar
  • opdateret
  • Fast

Please see header. That is the problem. This platform is very unstable and slow for me. I am going to stop using it but need to see what's there now please so I can transfer to another system. Thanks.

App:
Avatar
Aymeric
  • Under vurdering

Hi Michael, try in a different internet browser or try to clear your cache. It should solve your problem.


When people report losing all their tasks, generally it is because they have logged in another account by clicking the google login.


Is that what happened?

Avatar
bigtig1165

I'm having the same problem. I'll enter tasks then switch weeks, then go back to the week I just added tasks and they're all gone. I'm using chrome - Chris

Avatar
bigtig1165

It appears to me that once you enter tasks it may take a few minutes for the system to save it and show it. It dissapears and then 5 or 10 minutes later it shows up again. Could this be a space issue on your servers? Chris

Avatar
Aymeric
Quote from bigtig1165

I'm having the same problem. I'll enter tasks then switch weeks, then go back to the week I just added tasks and they're all gone. I'm using chrome - Chris

Do you still experience this?

Avatar
Aymeric
Quote from bigtig1165

It appears to me that once you enter tasks it may take a few minutes for the system to save it and show it. It dissapears and then 5 or 10 minutes later it shows up again. Could this be a space issue on your servers? Chris

This issue should be fixed now

Avatar
Carina

Hello, I have the same issue. All my tasks are gone and I'm close to desperate. I just wanted to purchase your wonderful product, but right now it makes me crazy and realyy sad I cannot accomplish anything. :-(

Avatar
Aymeric
Quote from Carina

Hello, I have the same issue. All my tasks are gone and I'm close to desperate. I just wanted to purchase your wonderful product, but right now it makes me crazy and realyy sad I cannot accomplish anything. :-(

I think you logged in with a different user.

Avatar
Carina

No. Checked this several times. Goals and Parking Lot are fine.

Avatar
Aymeric
Quote from Carina

No. Checked this several times. Goals and Parking Lot are fine.

Check your filtering options maybe?

Avatar
Boo L.
  • Fast