Cannot log into Weekplan website or mobile app

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  • updated
  • Fixed

I tried logging in using Chrome browser, Safari browser and Android app.  None of them work.  A red message banner appears under the blue login button after about 15-20 seconds and says "An error has occurred".  Please fix ASAP!!

App:
Web app
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Support Team

We are sorry for problems which we where expieriencing last two days. We have released some fixes which should improve stability and reliability.

Kind regards

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Antoni Ruszkowski
Quote from Geeta

It's back now. Thank you for your patience.

thank you for fixing.

everything work the same except one thing - after fixing the issue new tasks are hard to save. the are blurred and it takes 1-2 page refreshes to save it for good.

any ideas of such behavior?

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Geeta
  • Fixed

It's back now. Thank you for your patience.

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Antoni Ruszkowski
Quote from Geeta

We are sorry for the inconvenience. We are working on the resolution and it will fix soon. 

We appreciate your patience.

Thanks!

any chances that WP will wake up today?

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royzerpa
Quote from calvinwilliamsjr

i still can't log in. but the login has been pretty terrible for several weeks.

i have to restart the app or refresh it. it hardly ever goes straight through. 

Same here. I can´t login

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Geeta

We are sorry for the inconvenience. We are working on the resolution and it will fix soon. 

We appreciate your patience.

Thanks!

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KRYSTLE

I hope this gets fixed soon

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calvinwilliamsjr

I am sorry that this is happening. Will stand by.

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Support Team

Hi, today we are experiencing next attack from several minutes - we are trying to fix it as soon as possible.

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calvinwilliamsjr

i still can't log in. but the login has been pretty terrible for several weeks.

i have to restart the app or refresh it. it hardly ever goes straight through.