Task disappeared when moving it to backlog
I have moved my task from "Scheduled" to "Parking log -> Someday". I see the action being awkward in my journal:
"Task moved 2020-12-15 23:00 to"
The task is nowhere and doesn't show in the search results even when I enter exact title.
The problem occurred for the second time for me that i know of. First one was with "Task moved 2020-12-12 23:00 to". Symptoms are the same. The thing is just lost.
App:
Web app
Ok, you can close this.
Thank you.
Thank you for the efforts we are monitoring it. We request you to please recreate those tasks manually as we didn't found these in the backend too. Once again thank you much for checking and giving your efforts. I have added this issue to our list so closing this ticket for now as we couldn't replicate it but monitoring internally. May we close this ticket for now?
Thank you for understanding.
Regards,
Geeta
Hi, unfortunately, I wasn't able to reproduce the problem now and I believe even when I wrote the "steps to reproduce problem" the tasks didn't actually get lost.
Following steps I described makes other glitches appear:
I have observed those both on Linux (Firefox) and Windows (Firefox). But those are only minor inconveniences.
So the two lost tasks I described at the start are unfortunatelly still lost, but I am not sure how to reproduce the problem. I also checked and the two lost tasks are not present in export csv file.
May we ask to record the issue as with the given steps we couldn't replicate it. Your patience will be highly appreciated.
Thank you.
Hi, yes. I am now able to reproduce it. It happens always when I do these steps:
Context:
OS: Ubuntu Linux 2020.04 LTS
Browser: Mozilla Firefox 84.0 (64-bit)
Hi, could you please provide us steps to reproduce that issue? Is it happening always when you follow these steps?
Kind regards,
Hello,
to clarify: I am NOT seeing the task in search results. Only evidence that it ever existed is in the Journal. The problem concerns two tasks that i know of:
Hi there,
Our sincere apologies for the inconvenience. May I ask the task name you are seeing in the search result but not in Weekplan?
Awaiting your reply.
Thanks