Upgrade does not work, page hangs after payment

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Upgrade does not work, the page hangs after payment. 

App:
Web app
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Aymeric Founder
Quote from jinhui yao

I have tried different cards, some card was declined right away, but some card goes through, I can see the green tick, and then the page hangs at the refreshing icon

Yes you have a separate issue. Our payment gateway provider has changed something on their side so we need to update our code. We are working on it.

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jinhui yao

I have tried different cards, some card was declined right away, but some card goes through, I can see the green tick, and then the page hangs at the refreshing icon

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Rupert
Quote from Aymeric

Would you be able to ask your bank why the payment has been declined? It would help us solve the situation. Thanks!

Yes will do!

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Rupert
Quote from Aymeric

Your card was declined Rupert. Can you try with another one?

Okay nice. My UK card worked!

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Aymeric Founder
Quote from Aymeric

What bank do you use for your credit card?

Would you be able to ask your bank why the payment has been declined? It would help us solve the situation. Thanks!

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Aymeric Founder
Quote from Aymeric

Thanks Rupert, a dev is looking at it right now

What bank do you use for your credit card?

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Aymeric Founder
Quote from Aymeric

Oh don't worry I can see this information in our payment gateway

Your card was declined Rupert. Can you try with another one?

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Aymeric Founder
Quote from Aymeric

You seem to have a different underlying problem. What country are you from? What type of card did you enter?

Oh don't worry I can see this information in our payment gateway

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Aymeric Founder
Quote from Rupert

If it helps at all, I get the issue when I follow the link on `Upgrade' link on https://next.weekplan.net/#/trialend and then `Subscribe' on the following page.

I get a green tick and then the page just hangs saying `Loading...'

You seem to have a different underlying problem. What country are you from? What type of card did you enter?

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Aymeric Founder
Quote from Rupert

If it helps at all, I get the issue when I follow the link on `Upgrade' link on https://next.weekplan.net/#/trialend and then `Subscribe' on the following page.

I get a green tick and then the page just hangs saying `Loading...'

Thanks Rupert, a dev is looking at it right now