Android app crashing on start

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  • aktualisiert
  • Fixed

I have been using the android weekplan app multiple times a day without trouble. However, since this morning the app does not even start. I get right to the "Week Plan has been closed repeatedly" pop up. Closing the app, clearing the cache and data as well as uninstalling and reinstalling did not help either.

I am really a heavy week plan user, so getting help on this one is absolutely urgent to me.

Many thanks in advance!

App:
Android app
Pinned replies
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Support Team
  • Antwort

Nice to hear that :).

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dwaits

Same issue.  Android app is unusable.

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Geeta
  • Wird überprüft

We are sorry for the inconvenience. Our devs are working on it. It will be back soon. 

Thank you. 

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axel.sonntag@protonmail.com

Dear Geeta,

Would you have any update on this issue. Not beeing able to use weekplan via smartphone is really a pain.

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Geeta

May I ask to update the app from the app store? 

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axel.sonntag@protonmail.com
Quote from Geeta

May I ask to update the app from the app store? 

I just did (uninstalled/new installation), but unfortunately, the app still crashes on start

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Geeta

May I ask the android version you are using?

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Support Team
  • Fixed

Please upgrade to the lastest version of application - the issue should be fixed there.

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axel.sonntag@protonmail.com

Many thanks, it works again!

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Support Team
  • Antwort

Nice to hear that :).