paid for a year premium, but account deactivated after 2 days

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  • updated
  • Fixed

sent a year premium payment. but deactived after 2 days.

Before paid monthly twice in september, get refund for one, but never got the premium....

App:
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Aymeric
  • Under review

Hi,


what do you mean that your account is deactivated?

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Stomachache007

Sorry for not saying it clear. It means my premium is not available anymore.

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Aymeric
Quote from Stomachache007

Sorry for not saying it clear. It means my premium is not available anymore.

Your account seems to be upgraded fine. Do you see WEEKPLAN ULTIMATE in the top bar?

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Stomachache007

it works now. thanks~

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Aymeric
  • Fixed