how to upgrade to ULTIMATE

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i want to change from pro to ultimate

how can I do that and be billed the differance

Thank You

App:
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Aymeric Founder
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Because you have used Paypal to upgrade, there is no way to upgrade from PRO to ULTIMATE from the app. You will have to cancel the subscription from within Paypal, then reupgrade to ULTIMATE here: https://app.weekplan.net/#view=Pro and then contact us again so that we can refund the difference.

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Aymeric Founder
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steeni

I want to do this too. I cancelled pro subscription from paypal but it still shows that my subscription is pro in the app and I cannot upgrade with that link to ultimate. Can you give more details how to do this?

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steeni
Quote from Ana Loraine

Hi, Steeni!


Thank you for reaching out.


We are unable to find a Paypal payment under this email address - niko.sten@valamis.com.


Did you use a different email for paying the subscription? Please let us know and we'll be more than happy to check this further. 

Hi,


And thanks for quick reply. Yes, I used niko.sten@gmail.com . I feel a little bit uncomfortable writing my emails here in the discussion :). Does these messages show up for everyone or can these messages be switched as private?


niko

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Ana Loraine
Quote from steeni

Hi,


And thanks for quick reply. Yes, I used niko.sten@gmail.com . I feel a little bit uncomfortable writing my emails here in the discussion :). Does these messages show up for everyone or can these messages be switched as private?


niko

Hi, Niko!


Thank you for the response.


I have hidden my previous message on this thread. You may reach out to us through a private ticket.


Here's how: 

https://i.gyazo.com/6006fd5cb54b74f237b2cb3cb19ff286.gif

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Ana Loraine
  • Completed